Maintenance & Support
Post-release software support, enhancement, helpdesk...
Appdec provides software maintenance and support services that ensure that software application systems are up and running at optimum capacities. Appdec’s application maintenance and support services range from optimizing system capabilities and adding enhancements to detecting and fixing errors and bugs. We follow a well-defined and scalable maintenance process to design and deploy complete software maintenance strategies and provide ongoing support. We log and track service requests and offer fast troubleshooting and resolution of all problem areas.
- Software application enhancements,
- Post-release software application support,
- Software application stabilizing and bug fixing,
- Operational and helpdesk technical support, etc.
We provide onsite maintenance, remote desktop connection as well as remote access support through email, Skype or telephone.